Kirkya App'sPrivacy Policy —
Your Data Is Safe With Us

Welcome to Kirkya App — one of Bangladesh's most trusted online gaming and Sports Betting platforms. We place the highest importance on our users' privacy. This privacy policy explains how Kirkya App collects your personal information, how it is used, and the measures we take to keep it secure.

By registering on or using Kirkya App, you are considered to have accepted this privacy policy. Please read it carefully before using the platform. If anything is unclear or you have questions, feel free to contact our support team directly.

Kirkya App is committed to full transparency. We never use your data in hidden or unclear ways. This Privacy Policy clearly explains why each piece of information is collected and how it is used.

Kirkya App collects various types of information from you for different purposes. This information is used to enhance your experience, ensure security, and meet legal obligations. A detailed breakdown of the data we collect is provided below.

Kirkya App uses your data only for specific, legitimate purposes. We never use your personal information unnecessarily. Your data may be used for the reasons outlined below.

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and other financial transactions.
• To complete the identity verification (KYC) process and prevent fraud.
• To analyze and improve the quality of Kirkya App's games and services.
• To customize bonus offers and promotions based on your preferences.
• To provide customer support and resolve your concerns promptly.
• To fulfill legal obligations and meet the requirements of regulatory authorities.
• To promote responsible gaming and identify problematic behavior.
• To monitor platform security and prevent suspicious activity.

Kirkya App never sells your personal data. In certain circumstances, limited information may be shared with trusted third parties — always to maintain service quality and meet legal obligations.

• Payment Providers: Only the information necessary to process transactions is shared with mobile banking partners such as bKash, Nagad, and Rocket.
• Technology Partners: Server hosting, data analytics, and security service providers operate under strict confidentiality agreements.
• Legal Authorities: Required information may be disclosed in response to a court order or directive from a regulatory authority.
• Anti-Fraud Agencies: Information may be shared with relevant authorities in cases of suspicious financial activity.
• Game Providers: Only the minimum information required to operate Live Casino or Sports Betting games is shared.

Kirkya App does not disclose your data to third parties for any reason beyond those stated above. All third-party partners are required to comply with Kirkya App's privacy standards.

Kirkya App uses industry-leading security technology to protect your personal and financial information. Our security infrastructure is regularly tested and audited by independent third parties.

• 256-bit SSL Encryption: All data transfers are secured with industry-leading encryption standards.
• Two-Factor Authentication (2FA): An additional layer of verification is applied when accessing your account.
• Firewall Protection: Advanced firewall systems are in place to block unauthorized access.
• Regular Security Audits: Third-party experts regularly audit Kirkya App's security infrastructure.
• Real-Time Monitoring: Our automated 24/7 system instantly detects suspicious activity.
• Data Minimization: No information beyond what is necessary is ever collected.

Kirkya App uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser that help make the website easier to use.

• Essential Cookies: Essential for login sessions, language settings, and security. Disabling these may prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferences and deliver a personalized experience.
• Analytics Cookies: Collects anonymous statistics to understand which games and features are used most.
• Marketing Cookies: Used to show relevant offers and promotions. You can turn this off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of Kirkya App to stop working.

As a Kirkya App user, you have several important rights over your personal data. We fully respect these rights and are ready to assist with any request.

• Right to Access: You can request to know what information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances (unless a legal obligation requires us to retain it).
• Right to Restrict Processing: You can request to restrict the processing of your data at any time.
• Right to Data Portability: You can request an export of your data in a machine-readable format.
• Right to Object: You can object to the processing of your data for specific purposes.
• Right to Withdraw Consent: You may withdraw your previously given consent at any time.

Kirkya App retains your data only for as long as necessary. The retention periods for different types of data are outlined below.

After the designated retention period, Kirkya App permanently deletes or anonymizes your data using secure methods. If data needs to be retained longer for legal reasons, you will be notified.

Kirkya App is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors. Age is verified during registration, and any account belonging to a minor is immediately closed.

Kirkya App is committed to responsible gaming. Protecting minors is our highest priority.

Kirkya App may update this Privacy Policy from time to time. Changes may occur due to legal requirements, the introduction of new features, or improvements to our services. When updates are made, the following steps will be taken.

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified of significant changes via email or in-app notification.
• For major changes, 30 days' notice will be given before they take effect.
• Continued use of Kirkya App after any changes will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints about Kirkya App's privacy policy, please reach out to our dedicated privacy team. We're always ready to help.

Once a complaint is received, Kirkya App will provide a resolution within 30 business days. In cases of serious data breaches, we will make every effort to respond much sooner.